dmp file and blue screen error windows 7 (Network Steve Forum) (2023)

dmp file and blue screen error windows 7

Hi, I'm wondering if anyone can tell me how to read the dmp file created after the blue screen appears. I recently upgraded my Toshiba P300 from Vista 64 bit to Windows 7 Home Premium 64 bit. I don't know why Windows 7 keeps crashing and so far I have no idea how to open the .dmp file (I zipped the dmp file and attached it below). The message I got so far is: Problem signature: Problem event name: BlueScreen OS version : 6.1.7600. : C:\Windows\Minidump\022710-26223-01.dmp C:\Users\Karolina\AppData\Local\Temp\WER-125393-0.sysdata.xml

February 26, 2010 22:06

The minidump showed that the driver that caused the crash was klim6.sys, which is a driver from Kaspersky. I would suggest uninstalling Kaspersky and seeing if the BSODs are resolved. Then you can consider reinstalling Kaspersky with the latest version. By the way, a useful application for reading minidump files is BlueScreenView: However, using WinDbg with Debugging Tools for Windows may provide more complete information. Debugging tools for Windows can be downloaded from the following link: The following link has a tutorial on configuring WinDbg, setting the prompt path and using !analyze -v :

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1 mark 2010 23:25

Hi Agus, thanks a lot for your help. I will uninstall Kaspersky and reinstall the 2010 version. Regards, Kara

2 mark 2010 16:39

Hi Auggy, I need your help. what to check in BlueScreenView. As per your previous post, I am trying to verify the displayed BSOD caused by the driver ntkrnlpa.exe.Dhiraj

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February 2, 2011 02:14 M.

ntkrnlpa.exe is not the cause of the crash. Using WinDbg from the debug tools for Windows, you can identify the actual driver causing the crash. If you want, can you compress the minidump files and share them (provide a link) via Windows Live SkyDrive or a similar site? The following link provides information on using Windows Live SkyDrive:

February 2, 2011 08:42 M.

Thanks for your quick response, Auggy.WinDBG shown below. This is usually caused by drivers using the wrong addresses. If a kernel debugger is available, download the stack trace. Details: ------------------ READ_ADDRESS: GetPointerFromAddress: Cannot read from 82743868 Cannot read MySystemVaType memory at address 82723420 0ca32751CURRENT_IRQL: 2FAULTING_IP: +66653835343037368dfefa9e ?? ???CUSTOMER_CRASH_COUNT: 1DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULTBUGCHECK_STR: 0xD1TRAP_FRAME: b9ab5a58 -- (.trap 0xffffffffb9ab5a58)ErrCode = 00000000eax=157aafd5 ebx=0ca3274b ecx=15d46244 edx=00000000 esi=00000000 edi=00000000eip=8dfefa9e esp=b9ab5acc ebp=b9ab5ae4 iopl=0 nv up ei ng nz na pe cycs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=000102878dfefa9e ?? ???Reset default range LAST_CONTROL_TRANSFER: 8dfefa9e to 82659fd9STACK_TEXT: b9ab5a58 8dfefa9e badb0d00 00000000 826509c6 nt!KiTrap0E+0x2e1WARNING: Frame IP address is not in any known module. Following frames may be wrong.b9ab5ac8 85065590 84d88008 85791698 15d46244 0x8dfefa9eb9ab5ae4 8dfedede 85791698 0000000e ffffffff 0x85065590b9ab5c5c 826b31fb 00000000 858a9630 c0000001 0x8dfededeb9ab5c60 00000000 858a9630 c0000001 b324c2c0 nt!IopfCompleteRequest+0x11dSTACK_COMMAND: kbFOLLOWUP_IP: nt!KiTrap0E+2e182659fd9 833d84ac738200 cmp dword ptr [nt!KiFreezeFlag (8273ac84) ], 0symbol_stack_index: 0symbol_name: nt! Kitrap0e+2e1followup_name: machhoownermodule_name: nimage_name: ntkrpamp.exedebug_flr_image_timeSter: 4c0e557cfailure_bucket_id: 0xd1_nt! kitrap

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February 2, 2011 8:50 a.m.

Since the problematic driver has not been identified, try updating all third-party drivers. If the problem persists, consider enabling "Driver Verifier" in all non-Microsoft drivers to test them and try to remove the problematic driver: Start > type verifier in programs and files search and press "Enter" > Create Standard Configuration > Next > Select the driver names from the list > then select all non-Microsoft drivers > Finish. Restart your computer. Continue using your computer as normal, but if you experience any BSODs, check the minidump file(s). If after enabling Driver Verifier and restarting your computer, you get a BSOD at startup and you cannot start Windows, restart your computer in "Safe Mode" and do the following: Start > type verifier in Search programs and files and press "Enter" > Delete existing Configuration > Finish Restart your computer, log on to normal mode and check the resulting minidump file.

February 2, 2011 10:13

Gracias, intentare estos pasos. Este usuario también tiene debajo de dos minivolcados. 1) Detales depuración:------------------WRITE_ADDRESS: GetPointerFromAddress: no se puede leer desde 8254b868No se puede leer la memoria MiSystemVaType en 8252b420 acd01562FAULTING_IP: tmevtmgr+ 5562acd01562 ?? ???CUSTOMER_CRASH_COUNT: 1DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULTBUGCHECK_STR: 0xCEPROCESS_NAME: svchost.exeCURRENT_IRQL: 0TRAP_FRAME: b0fe5bc8 -- (.trap 0xffffffffb0fe5bc8)ErrCode = 00000010eax=c0000240 ebx=00000000 ecx=825fbb3f edx=004a5917 esi=b0fe5d3c edi=863f4694eip=acd01562 esp=b0fe5c3c ebp=b0fe5c4c iopl=0 nv up ei pl zr na pe nccs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246<Unloaded_tmevtmgr.sys>+0x5562:acd01562 ?? ??? Restableciendo el alcance predeterminado IP_MODULE_UNLOADED: tmevtmgr+5562acd01562 ?? ??? last_control_transfer: de 82461dd4 a 824ac38dstack_text: b0fe5bb0 82461dd4 00000008 acd01562 0000000000 nt! MMACCESSFAULT+0x10AB0Fe5B0 ACD01562 00000008 ACD01562 0000000000000000000000000000000000000000000000000000000000000000000000000000000000SSOLIGO Following frames may be wrong.b0fe5c38 863f453c 863f453c 863f453c 00000000 <Unloaded_tmevtmgr.sys>+0x5562b0fe5c6c 824bf3de 847be4d0 b0fe5d38 00000008 0x863f453cb0fe5d4c 8245ec7a 863f453c 0000004f 02edf748 nt!EtwpLogKernelEvent+0x1feb0fe5d4c 00000023 863f453c 0000004f 02edf748 nt!KiFastCallEntry+0x12a00000000 00000000 00000000 00000000 00000000 0x23STACK_COMMAND: kbFOLLOWUP_IP: tmevtmgr +5562acd01562 ?? ? ------------DRVPOWERSTATE_SUBCODE: 3IRP_ADDRESS: 85c80588DEVICE_OBJECT: 86512030DRIVER_OBJECT: 865899c0IMAGE_NAME: agnfilt.sysDEBUG_FLR_IMAGE_TIMESTAMP: 46f3cd1bMODULE_NAME: agnfiltFAULTING_MODULE: 8dee9000 agnfiltCUSTOMER_CRASH_COUNT: 1DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULTBUGCHECK_STR: 0x9FPROCESS_NAME: TMBMSRV.exeCURRENT_IRQL: 2STACK_TEXT: 8039dd6c 826463fb 0000009f 00000003 84759c70 nt!KeBugCheckEx+0x1e8039ddc8 82646018 8039de40 8039def0 82723401 nt!PopCheckIrpWatchdog+0x1ad8039de08 826bf30b 827234e0 00000000 3ac9c8dc nt!PopCheckForIdleness+0x3438039df28 826bef41 8039df70 8039df02 8039df78 nt!KiTimerListExpire+0x3678039df88 826bf635 00000000 00000000 001b8e5b nt!KiTimerExpiration+0x2a08039dff4 826bd2f5 ae21fd10 00000000 00000000 nt!KiRetireDpcList+0xba8039dff8 ae21fd10 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x45ADVERTENCIA: la trama IP no isá en ningún modulo conocido. Los siguientes marcos pueden ser invalidos.

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February 2, 2011 10:38

Of these errors, two drivers are listed as failing: the first error is tmevtmgr.sys (Trend Micro driver) and the second is agnfilt.sys (AT&T Global Network Firewall). The second error seems to indicate that agnfilt.sys caused TMBMSRV.exe (Trend Micro Service) to crash. I would suggest uninstalling the AT&T Global Network Firewall and seeing if stability improves. Otherwise, uninstall Trend Micro. I would also suggest postponing the activation of Driver Verifier.

February 2, 2011 10:59

Thanks for your help Ag. I will try the proposed options. Dhiraj

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February 3, 2011 23:54

(Video) Fix Blue Screen of Death Memory Management Error

Hi, I have an hp pavilion dv5 and it gave me a lot of blue screen issues last summer. So now when I switched to Win7 from Vista Home Basic it still hasn't stopped. It gives me a problem with the BUGCODE_NSID driver. Blue screen error 0x0000007C. Today was the second time. And I accidentally switched to LAN to use wifi. Below are the details of the error: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600. Locale ID: 1033 Additional Problem Information: BC Code: 7c BCP1: 00000003 BCP2: 8615E0E0 BCP3: 86A2F000 BCP4 : 86A2F700 OS version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\030511-17128-01.dmp C:\Users\Sejal\AppData\Local\Temp\WER-35973 - 0.sysdata.xml Read our online privacy statement: If the online privacy statement is unavailable, please read our privacy statement offline privacy: C:\Windows\system32\en-US\erofflps.txt Can anyone help me solve the problem? I'm really tired of blue screens. Thank you!

March 5, 2011 08:26 AM.

Error Check 0x7C: BUGCODE_NDIS_DRIVER. This error checking indicates that there is a problem with the NDIS driver. Parameter 1 = 3 = A handler named NdisMFreeSharedMemory [Async] with a shared memory pointer that has already been freed. Please update all network card drivers and see if this resolves the issue." The scheduler is just a tool that turns caffeine into code. Want to install RSAT on Windows 7 Sp1? See my instructions:

March 5, 2011 09:19 AM.

Gentlemen, sorry to clutter the thread, but I need help. Here is what I got after running winDBg. Am I correct in assuming the error is below FAULTING_IP? If so, how to look for, what exactly is the cause? Thanks in advance for your help, any help would be greatly appreciated. Debug details: ------------------EXCEPTION_CODE: (NTSTATUS) 0xc0000005: The instruction at 0x%08lx referenced memory at 0x%08lx. Memory cannot be %s.faulting_ip: nt! ExpinterlockedPopentrySlistresume+B8304D04F 8B5504 MOV EDX, DWORD PTR [EBP+4] Relexion_Record: 8ED07760 - (.exr 0xffffffffffff8ED07760) Wyjątek: 8304d04f (NT 000000B4PRÓBA odczytać z kontekstu 000000B4: 8ED07340 - (.CXR 0XFFFFFFFFFF8ED07340) EX = 00000000000000 = 0023 FS = 0030 GS = 0000 EFL = 00210246NT! ,dword ptr [ebp+4] ss:0010:000000b4=????? %08lx. The memory could not be %s.EXCEPTION_PARAMETER1: 00000000EXCEPTION_PARAMETER2: 000000b4READ_ADDRESS: 000000b4FOLLOWUP_IP: CLASSPNP!DequeueFreeTransferPacket+1f8cfb43e8 85c0 test eax,eaxBUGCHECK_STR: 0x7EDEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCELAST_CONTROL_TRANSFER: from 8cfb43e8 to 8304d04fSTACK_TEXT: 8ed07830 8cfb43e8 00000008 881ec0e8 8ed07900 nt!ExpInterlockedPopEntrySListResume+0xb8ed07840 8cfb8104 881ec030 00000001 881ec0e8 CLASSPNP!DequeueFreeTransferPacket+0x1f8ed07908 8cfa1f03 881ec030 881ec0e8 8ed07930 CLASSPNP!ClassReadDriveCapacity+0xaa8ed07918 8cfa64f6 881ec030 00000000 86ca08f8 disk!DiskReadDriveCapacity+0x258ed07930 8cfa0c75 881ec030 86ca08f8 86ca08f8 disk!DiskIoctlGetLengthInfo+0x408ed0794c 8cfb5e38 881ec030 0007405c 881f0540 disk!DiskDeviceControl+0x1178ed07968 8cfb43bf 881ec030 86ca08f8 881ec030 CLASSPNP! ClassDeviceControlDispatch+0x488ed0797c 830424ac 881ec030 86ca08f8 86ca08f8 CLASSPNP!ClassGlobalDispatch+0x208ed07994 8c9e08bd 8729cd10 86ca08f8 00000000 nt!IofCallDriver+0x638ed079ac 8c9e02e5 00000000 881f0630 881f0540 partmgr!PmFilterDeviceControl+0x23c8ed079c0 830424ac 881f0540 86ca08f8 882940b0 partmgr!PmGlobalDispatch+0x1d8ed079d8 8317ade6 881f062c 881ef450 42747346 nt!IofCallDriver+0x638ed07a08 8317ac91 881f0540 881ef458 881f062c nt !FstubGetDiskGeometry+0xde8ed07a28 8317abc8 881f0540 8ed07a44 881f062c nt!FstubAllocateDiskInformation+0x318ed07a48 8c9e1065 881f0540 8ed07a6c 874603fc nt!IoReadPartitionTableEx+0x198ed07a70 8c9e7080 881f05f8 8ed07aa0 881f0540 partmgr!PmGetDriveLayoutEx+0x5b8ed07a94 8c9e0759 881f0540 00000000 881eca50 partmgr!PmIoctlGetDriveLayoutEx+0x4d8ed07ab4 8c9e02e5 00000000 881f0630 881f0540 partmgr!PmFilterDeviceControl +0xd88ed07ac8 830424ac 881f0540 87460320 881eca50 partmgr!PmGlobalDispatch+0x1d8ed07ae0 8d1dfcf4 8d1deff6 86d67044 881eca50 nt!IofCallDriver+0x63WARNING: Stack disconnect information is not available. Following frames may be wrong.8ed07ae4 8d1deff6 86d67044 881eca50 881eca50 snapman+0xdcf48ed07af8 8d1dfc80 60000001 86d67000 86d67044 snapman+0xcff68ed07b10 8d1def62 60000001 86d67001 00001000 snapman+0xdc808ed07b28 8d1e06fc 87460320 881ec948 830424ac snapman+0xcf628ed07b34 830424ac 881ec948 87460320 00000000 snapman+0xe6fc8ed07b4c 8ca54e19 882ae000 88040000 00000000 nt!IofCallDriver+ 0x638ed07b70 8ca66f17 881ec948 00070050 00000000 volmgrx!VmxpSendDeviceControl+0x498ed07ba8 8ca57239 881ec948 8ed07bec 86c0bf00 volmgrx!VmxpDiskGetDriveLayoutEx+0x418ed07bf4 8c814cd2 87bbdbf8 8ed07c3f 874953d0 volmgrx!VmxWholeDiskArrivedImmediate+0x718ed07c10 8c8164a8 86c0bf00 87bbdbf8 8ed07c3f volmgr!VmpWholeDiskArrivedImmediate+0x2a8ed07c30 8c80e115 86c0bf00 00495320 874953d0 volmgr!VmpWholeDiskArrived+0x368ed07c48 830424ac 86c0be48 87495320 874953f4 volmgr !VmInternalDeviceControl+0xfd8ed07c60 831bd526 87495320 86c0bd80 881f05f8 nt!IofCallDriver+0x638ed07c8c 8c9e7bcc 86c0be48 87495320 881cd750 nt!IoForwardIrpSynchronously+0x598ed07cb0 8c9e0c0b 881f05f8 881cd750 881f0540 partmgr!PmGiveDisk+0x948ed07cec 83226b25 001f0540 00000000 85f07a70 partmgr!PmNotificationWorkItem+0x2ef8ed07d00 8307403b 881cd750 00000000 85f07a70 nt!IopProcessWorkItem+0x238ed07d50 832149df 00000000 a46d951a 00000000 nt!ExpWorkerThread+0x10d8ed07d90 830c61d9 83073f2e 00000000 00000000 nt!PspSystemThreadStartup+0x9e00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19SYMBOL_STACK_INDEX: 1SYMBOL_NAME: CLASSPNP!DequeueFreeTransferPacket+1fFOLLOWUP_NAME: MachineOwnerMODULE_NAME: CLASSPNPIMAGE_NAME: CLASSPNP.SYSDEBUG_FLR_IMAGE_TIMESTAMP: 4a5bbf18STACK_COMMAND: .cxr 0xffffffff8ed07340 ; kbFAILURE_BUCKET_ID: 0x7E_CLASSPNP! DequeueFreeTransferPacket+1fBUCKET_ID: 0x7E_CLASSPNP!DequeueFreeTransferPacket+1fTracking: MachineOwner

21 mark 2011 19:47

I'm trying to do this like everyone else so I have a Dell Inspiron 1545 64 running Windows 7 64 bit. Nie mogę odczytać pliku minizrzutu, więc użyłem widoku awarii aplikacji i oto szczegóły awarii niebieskiego ekranu: Version=1EventType=BlueScreenEventTime=129453856123501472ReportType=4Consent=1UploadTime=129453986108925681ReportIdentifier=d85f850b-1-1-d85f94792 93graportInteReportifier = a194 032311-32526-01Response.type= 4Response.AnalysisBucket=X64_0xD1_NETIO!NetioDereferenceNetBufferList+86DynamicSig[1].Name=OS VersionDynamicSig[1].Value=6.1.7601.7.8].Location IDDynamic.Valu3=1 [2]=C:\Windows\system32\wer.dllUI [3]=Windows has recovered from an unexpected shutdown.UI[4]=Windows may search online for a solution the next time you connect. UI[5]=&Search for a solutionUI[6]=&Search laterUI[7]=CancelUI[8]=Windows has recovered from an unexpected shutdownUI[9]=A problem has caused Windows to stop working properly. Windows will notify you if a solution is available. UI[10]=CloseSec[0].Key=BCCodeSec[0].Value=d1Sec[1].Key=BCP1Sec[1].Value=000000000000000000Sec[2].Key= BCP2Sec[2] 6_1_7601Sec[6].Key =Service PackSec[6].Value=1_0Sec[7].Key=ProductSec[7].Value=768_1State[0].Key=Transport.DoneStage1State[0].Value=1State[1]. Key=CASTate[1].Value=1Estado[2].Key=BLOBState[2].Value=CHKSUM=A24CDEF70D419F0F3124ABC0BA0E0D18;BID=OCATAG;ID=d4518014-7c9f-4749-9105-6a43867f32c4;SUB=3//23/ /2011 5:03:35 PMFile[0].CabName=032311-32526-01.dmpFile[0].Path=032311-32526-01.dmpFile[0].Flags=851970File[0].Type=2File[0 ]. ].Original.Path=C:\Windows\Minidump\032311-32526-01.dmpFile[1].CabName=sysdata.xmlFile[1].Path=WER-66752-0.sysdata.xmlFile[1].Flags= 851970File[1].Type=5File[1].Original.Path=C:\Users\RLLOYD\AppData\Local\Temp\WER-66752-0.sysdata.xmlFile[2].CabName=WERInternalMetadata.xmlFile[2] .Path=WER48B2.tmp.WERInternalMetadata.xmlFile[2].Flags=589826File[2].Type=5File[2].Original.Path=C:\Users\RLLOYD\AppData\Local\Temp\WER48B2.tmp.WERInternalMetadata .xmlFile[3].CabName=Report.cabFile[3].Path=Report.cabFile[3].Flags=196608File[3].Type=7File[3].Original.Path=Report.cabFriendlyEventName=Unexpected shutdown ConsentKey= BlueScreenAppName =WindowsAppPath=C:\Windows\System32\WerFault.exe

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23 mark 2011 22:49

create a new theme and load the dmp files. "A programmer is just a tool that turns caffeine into code" Want to install RSAT on Windows 7 Sp1? See my instructions:

24 mark 2011 10:24

Hi Auggy, I tried to solve this problem and use the debug tool but I don't understand these things lol. Any help would be appreciated. Here is the information. Problem signature: Problem event name: BlueScreen Operating system version: 6.1.7601. Locale ID: 1033 Additional information about the problem: BCC: d1 BCP1: FFFFF8A00B19FF40 BCP2: 0000000000000002 BCP3: 000000000000000000000001 BCP35_7 helpful in describing the problem: C:\Windows\Minidump\041712-19219-01.dmp C:\Users\TJ\AppData\Local\Temp\WER-29062-0.sysdata .xml Read our online privacy statement: http :// If the online privacy statement is unavailable, please read our offline privacy statement: C:\Windows\system32\en-US\erofflps .txt

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April 17, 2012 23:56

Is it an x64 system or an x86 system? Upload the dump file to skydrive and give us a link to check the dmp.Dhiraj file

April 18, 2012 00:34

Hello, here is any thoughts on the cause of the problem: Problem signature: Problem event name: BlueScreen OS version: 6.1.7601. Locale ID: 4105 Additional information about the problem: BC code: 1000007E BCP1: FFFFFFFFC0000005 BCP2: FFFFF88005A43CA1 BCP3 : Fffff880841 BCP4: FFFFF880041F8140 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 ARCHIVES helpful in describing the problem: C:\Windows\Administrator\AppData\Local\Temp\WER-48921 -0.sysdata.xml

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April 18, 2012 02:06 M.

the same as mentioned above. the only clue can be obtained from the dmp.dhiraj file

April 18, 2012 04:28 M.

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April 18, 2012 10:52

(Video) How to Fix a Blue Screen of Death on Windows 10 / 11

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April 18, 2012 10:53

I think it's an x64 system. Here is the link:!142&parid=897F98B5B753518C!130&authkey=!ALcEmL1q0IWm3d4 Thank you,

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April 22, 2012 1:30 pm

The error seems to come from the display driver or DirectX component. you can try below. Update display driver Install latest Windows updates Run Dhiraj memory diagnostics

April 23, 2012 05:41 M.

If problems persist, consider reinstalling both your graphics card and physical RAM. There also seems to be a BIOS update available for the motherboard (P8Z68-V PRO GEN3) that you might want to consider as well.

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April 24, 2012 11:59 pm

Gooday,My system's text;Problem signatureProblem Event Name: BlueScreenOS Version: 6.1.7601. ID: 1033Extra information about the problemBCCode: 116BCP1: 86F2F2C8BCP2: 8DE10C26BCP3: 00000000BCP4: 00000002OS Version: 6_1_7601Service Pack: 1_0Product: 768_1Bucket ID: 0x116_TdrBCR :2_Tdr:2_IMAGE_atikmdag.sysInformacje o serwerze: 111069df-7236-45b4-9928-9143267d96a1

April 27, 2012 05:49 M.

when i click on the program i get a blue screen, i don't know what program or something is scaring me, can anyone help me?

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2 maja 2012 04:30 M.

Hi dmrkn, The driver that seems to be causing the crash is windrvNT.sys:BUCKET_ID: 0x8E_windrvNT+1703. WindrvNT.sys, dated May 10, 2004, appears to be the driver for Folder Lock. The process that has been blocked is themaPoster.exe. Can you try to update or, if necessary, uninstall Folder Lock and see if that solves the problem? The same error was discussed at the following link: At this link it seemed to be McAfee's fault, however you are using Avast and not McAfee . However, if Avast has recently updated and this problem started recently, Avast may be the cause of the problem.

2nd house 2012 18:19

Hi nze0704, the driver that seems to be in trouble is atikmdag.sys: Repository ID: 0x116_TdrBCR: 2_Tdr: 2_IMAGE_atikmdag.sys More information about the error: Please try uninstall the ATI video driver and reinstall the latest available version.

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2nd house 2012 at 18:24

Help. BSOD and dmp file at!127&parid=CCD762C2C5F7689C!113&authkey=!AHU48VI2QdzCs6Q Any help is greatly appreciated.-Eric

2nd house 2012 22:20

You are a great man :) I manually removed windrvNT.sys from system32 and the problem was solved! Appreciated!

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3 maja 2012 05:08 M.

(Video) Working Help Desk Tickets, BSOD, Printers, DNS Issue

We invite you.

3 maja 2012 07:59 M.

Hi cawoodea, the minidump file showed a stop error DRIVER_POWER_STATE_FAILURE (9f) referencing hpdskflt.sys:BugCheck 1000009F, {4, 258, fffffa8003b8b680, ffff80004d64510}Unable to load image \SystemRoot\system32\DRIVERS*** .sys,WARNINGWin3 : Unable to verify timestamp of hpdskflt.sys*** ERROR: Module loading completed but failed to load symbols for hpdskflt.sys Possibly caused by: umbus .sys hpdskflt.sys is the driver for HP ProtectSmart Hard Drive Protection. trying to uninstall HP ProtectSmart Hard Drive Protection and then install the latest version available for this notebook? You can try the following version: cc=us&lc=en&dlc=en&softwareitem=ob-96119-1

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3 maja 2012 08:08 M.

This is great! I'll try to do that later when I get home and post again. At least now I feel like I have a fighting chance. Thanks Auggie!

3rd house 2012 9:17 am

You're welcome and good luck!

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3rd house 2012 22:40

So I tried uninstalling HP ProtectSmart Hard Drive and that wouldn't let me either. So I checked how to do it and found this other link: which you mentioned about the WD SANS drive. Since I have a MyBookWorld drive, I decided to uninstall it and you know? Everything works again! I don't see the drive as one of my devices, but I mapped a drive to it and it works perfectly. I reinstalled AVG and heard that this could be a problem too. I hope this information can help someone else.

4 maja 2012 07:57 M.

I'm glad you made it. Thanks for following.

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5th house 2012 13:37

Hi auggy…I got a blue screen error and I don't know what to do…can't load windows 7 like on startup…window 7 pops up and after a while I go to the windows start page it crashes, starts up and blue screen appears. appear here is the scanVersion=1EventType=BlueScreenEventTime=129809014641756645ReportType=4Consent=1UploadTime=129809021251762889ReportIdentifier=a6711860-988f-11e1-9a9f-eb38eba38a41IntegratorReportIdentifier=050712-14274-01Response.type=4Response.AnalysisBucket=X64_0xA_epfwwfp+4cb6DynamicSig[1].Name=OS VersionDynamicSig[1].Value=6.1.7601.[2].Name=Locale IDDynamicSig[2].Value=3084UI[2]=C:\Windows\system32\wer.dllUI[3]=Windows has recovered from unexpected shutdownUI[4]=Windows may search online for a solution to the problem.UI[5]=&Search for a solutionUI[6]=&Check back laterUI[7]=CancelUI[8]=Windows recovered from unexpected shutdownUI[9]=Problem caused Windows to stop working properly. Windows will notify you if a solution is available. BCP2Sec [2] 6_1_7601Sec[6].Key=Service PackSec[6].Value=1_0Sec[7].Key=ProductSec[7].Value=256_1State[0].Key=Transport.DoneStage1State[0].Value=1State [1]. Key=CASTate[1].Value=1State[2].Key=BLOBState[2].Value=CHKSUM=840E63557B6B49F1D50A9D7D9DBF1A62;BID=OCATAG;ID=30e02513-ae8a-458e-9483-9c70c45c5a38;SUB=5//7/ /2012 3:08:55 PMFile[0].CabName=050712-14274-01.dmpFile[0].Path=050712-14274-01.dmpFile[0].Flags=851970File[0].Type=2File[0 ]. ].Original.Path=C:\Windows\Minidump\050712-14274-01.dmpFile[1].CabName=sysdata.xmlFile[1].Path=WER-27690-0.sysdata.xmlFile[1].Flags= 851970File[1].Type=5File[1].Original.Path=C:\Users\Moz\AppData\Local\Temp\WER-27690-0.sysdata.xmlFile[2].CabName=WERInternalMetadata.xmlFile[2] .Path=WERA6C9.tmp.WERInternalMetadata.xmlFile[2].Flags=589827File[2].Type=5File[2].Original.Path=C:\Users\Moz\AppData\Local\Temp\WERA6C9.tmp.WERInternalMetadata .xmlFile[3].CabName=Report.cabFile[3].Path=Report.cabFile[3].Flags=196608File[3].Type=7File[3].Original.Path=Report.cabFriendlyEventName=Unexpected shutdown ConsentKey= BlueScreenAppName =WindowsAppPath=C:\Windows\System32\WerFault.exe

7th house 2012 18:45

It may be helpful to review the mini crash dump files with a debugger. In Safe Mode, can you zip the minidump files to C:\Windows\Minidump and then share them (provide a link) via Windows Live SkyDrive or a similar site? ?Following link for information on using Windows Live SkyDrive: you are having trouble compressing the minidump copy the minidump files to another location, such as a folder on your desktop. Also, you don't necessarily need to compress the minidump files, you can load them one at a time.

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9 house 2012 23:12

Hi Auggy, just wanted to say your help is greatly appreciated and I would also greatly appreciate your help figuring out what is causing my BSOD. This is what the dump file looks like - Month

June 9, 2012 04:32 M.

Hi MomohLibya, here is some good info about the error you got (Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR): - try.html If you need more help, please consider opening a new topic for your problem.

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June 10, 2012 22:56

(Video) Resolving Blue Screen Errors in Windows 7 and Windows 8 | HP Computers | HP

Hello agus! I am experiencing BSOD, last 2 times when using the USB port (2 different). Could you take a look at the .dmp file for me? I couldn't find my Windows Sky drive. I just uploaded it to zippyshare. Thank you.

July 3, 2012 08:55 M.

Hi p_aull105, the minidump file showed a stop error BAD_POOL_CALLER (c2) caused by stdriver64.sys:BUCKET_ID: X64_0xc2_7_Ala4_stdriver64+11d76 Stdriver64.sys is the SoundTap driver, so try uninstalling SoundTap if installed. Stdriver64.sys can also be a component of other sound-related software. If you need more help, consider opening a new topic for your issue.

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July 3, 2012 11:10

Thanks Auggy, I have Debut installed which comes with NCH and uses stdriver64.sys. It's an important program so I'll try to upgrade or downgrade it to see if I can get a more stable version. For now, I moved the stdriver64.sys files from the Debut install location in hopes that might help. I will also use CCleaner professional to clean the registry and see if that helps too. Thank you.

July 4, 2012 03:07 M.

We invite you.

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July 4, 2012 06:50 M.

So I'm on a fresh windows install, everything seems to be working fine. The first thing that happens is that the physical memory usage goes up to 97% and no process was using anywhere near that amount (8GB). Rebooting fixed the problem, but I've never had this before. After a few hours of normal use, the video editing program seems to run slower than it used to, and then a blue screen appears saying IRQL_NOT_LESS_OR_EQUAL or something like that. Here is the .dmp file of this crash, if anyone could help me out with the cause and possible solution, I'd appreciate it.

July 10, 2012 07:33 M.

More general information on this error: The debugger indicates that this is probably caused by AVG Antivirus/Intrusion Detection System software. Based on the information in the prompt, the AVG driver is from 2011. I recommend checking for AVG updates. Alternatively, if you let your subscription expire, you can completely uninstall AVG and install another antivirus. 1: kd> !analyze -v******************** ************************* ********************************************* **Error Checking Analysis** * *********************************** **************** ** ****************************** IRQL_NOT_LESS_OR_EQUAL (a ) An attempt was made to access a paginable (or completely invalid) address at interrupt request level (IRQL) that is too high. This is usually caused by drivers using the wrong addresses. If a kernel debugger is available, download the stack trace. bit 3: value 0 = no execution operation, 1 = execution operation (only on devices supporting this state level) Arg4: fffff80002d03efe, address referring to memory Debugging details: ------ -------- - ---WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f0f100 fffffa7fffffd010 CURRENT_IRQL: 2FAULTING_IP: nt!MiRemoveAnyPage+13efffff800`02d03efe f0410fba6c241000 lock bts dword ptr [r12+10h],0CUSTOMER_CRASH_COUNT: 1DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULTBUGCHECK_STR: 0xAPROCESS_NAME: explorer.exeTRAP_FRAME: fffff8800cf6d0b0 - - (.trap 0xfffff8800cf6d0b0) Note: The trap frame does not contain all registers. Wartości rejestru mogą być zerowe lub niepoprawne fffff8800cf6d240 rbp= fffff8800cf6d280 r8=0000000000000000 r9=0000000000000000 r10=0000000000000000r11=0000000000000000 r12=0000000000000000 r13=0000000000000000r14=0000000000000000 r15=0000000000000000iopl=0 nv up ei pl zr na po ncnt!MiRemoveAnyPage+0x13e:fffff800` 02d03efe f0410fba6c241000 lock bts dword ptr [ r12+10h ],0 ds:792b:00000000`00000010=????????Resetting default scopeLAST_CONTROL_TRANSFER: from fffff80002cdf769 to fffff80002ce01c0STACK_TEXT: fffff880`0cf6cf68 fffff800`02cdf769 : 00000000`0000000a fffffa7f` ffffd010 00000000`00000002 00000000`00000001 : no! KeBugCheckExfffff880`0cf6cf70 fffff800`02cde3e0 : fffffa80`06f10e90 fffffa80`06cc9930 00000000`00000001 00000000`00000029 : nt!KiBugCheckDispatch+0x69fffff880`0cf6d0b0 fffff800`02d03efe : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260fffff880` 0cf6d240 fffff800`02c9f8b0 : fa8008ca`0c3004c0 00000000`00000000 00000000`00000052 00000000`00000000 : nt!MiRemoveAnyPage+0x13efffff880`0cf6d360 fffff800`02f7839a : fffffa80`08997cd0 fffffa80`00000001 fffffa80`08997cd0 00000000`00000005 : nt!MiPfPutPagesInTransition+0x7c7fffff880`0cf6d4d0 fffff800 `02cce57d : fffffa80`08997cd0 00000003`1bb9f000 00000000`0005d000 00000000`0031bb9f : nt!MmPrefetchForCacheManager+0x8efffff880`0cf6d520 fffff800`02fc5a00 : 00000000`00000000 00000003`1bb9f794 fffffa80`0855db20 00000000`30b4c020 : nt!CcFetchDataForRead+0x17dfffff880`0cf6d580 fffff880`0124d730 : fffff8a0`00000000 00000000`00000005 fffff8a0`0002086c fffff800`02cf6201 : nt!CcCopyRead+0x180fffff880`0cf6d640 fffff880`0124dda3 : fffff8a0`0c450c70 fffff8a0`0c450c70 fffff880`0cf6d870 fffff880`0cf6d768 : Ntfs!NtfsCachedRead+0x180fffff880`0cf6d6a0 fffff880`0124fa68 : fffffa80 `07599580 fffffa80`09d6cc10 fffff880`0cf6d801 fffffa80`07a0d900 : Ntfs!NtfsCommonRead+0x583fffff880`0cf6d840 fffff880`010c1bcf : fffffa80`09d6cfb0 fffffa80`09d6cc10 fffffa80`07a0d9d0 00000000`00000001 : Ntfs!NtfsFsdRead+0x1b8fffff880`0cf6d8f0 fffff880`010c06df : fffffa80`08b3ac90 00000000`00000001 fffffa80`08b3ac00 fffffa80`09d6cc10 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24ffffff880`0cf6d980 fffff880`05473b88 : 00000000`00000000 00000000`30b4c020 00000000`00000001 fffffa80`09c03060 : fltmgr!FltpDispatch+0xcffffff880`0cf6d9e0 00000000`00000000 : 00000000`30b4c020 00000000` 00000001 fffffa80`09c03060 fffffa80`0855db20: AVGIDSFilter+0x1b88STACK_COMMAND: kbFOLLOWUP_IP: AVGIDSFilter+1b88ffffff880`05473b88 ?? ???SYMBOL_STACK_INDEX: dSYMBOL_NAME: AVGIDSFilter+1b88FOLLOWUP_NAME: MachineOwnerMODULE_NAME: AVGIDSFilterIMAGE_NAME: AVGIDSFilter.SysDEBUG_FLR_IMAGE_TIMESTAMP: 4e1a2991FAILURE_BUCKET_ID: X64_0xA_AVGIDSFilter+1b88BUCKET_ID: X64_0xA_AVGIDSFilter+1b88Followup: MachineOwner---------1: ​​​​​​​​kd> lmvm AVGIDSFilterstart end module nameffffff880 `05472000 fffff880`0547d000 AVGIDSFilter T (no symbols) Loaded symbol image file: AVGIDSFilter.Sys Image path: \SystemRoot\system32\DRIVERS\AVGIDSFilter.Sys Image name: AVGIDSFilter.Sys Timestamp: Sunday Jul 10 16: 37:05 2011 (4E1A2991) Checksum: 0000D913 Image size: 0000B000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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July 10, 2012 21:35

Ah, I recently got AVG 2012, you may need to switch now. What antivirus/general protection would you recommend? Thank you very much for analyzing my problem. I appreciate it :)

July 11, 2012 1:25 AM

Hi Auggy, I used WinDbg to view my memory dump, the "probable" cause of the failure is the ataport.sys file. I'm not sure if it's true or not, but I get a BSOD at least once a day. Installed SIW and fixed many major issues but still crashes. I don't know if restoring the ATA driver is the best idea, so I haven't tried it myself, just want to double check before messing around with port drivers.

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August 25, 2012 06:44 M.

Hi TreAbernathy, I would suggest running a scan with the following two applications to see if they detect anything: TDSSKiller: Antimalware (free version) - follow: http:// If you need additional help, please consider starting a new topic on this topic.

August 25, 2012 07:00 M.

This topic is archived. More replies will not be accepted.

Other current topics


How do I fix blue screen memory dump Windows 7? ›

Check your computer for hard disk and memory errors
  1. Open Computer by clicking the Start button. , and then clicking Computer.
  2. Right-click the drive that you want to check, and then click Properties.
  3. Click the Tools tab, and then, under Error-checking, click Check now. ...
  4. Click Start.

How do I fix blue screen error by cleaning dump files? ›

Remove system error dump files with Windows Settings
  1. Open the Start Menu and click PC Settings.
  2. Click on System.
  3. Click on Storage.
  4. In the Storage, section select Temporary Files.
  5. Check the System error memory dump file option.
  6. Again optionally you can check the System error minidump files option.
  7. Click the Remove files button.
Sep 1, 2021

Where are blue screen error dump files stored Windows 7? ›

By default, the dump file will be saved in %SystemRoot%\Memory.

What is blue screen error memory dump? ›

What causes a blue screen crash dump? A blue screen crash dump occurs when your system cannot properly perform its functions. This could be as a result of a conflict arising between hardware you recently installed and your operating system. It could also come from errors in the system registry and memory modules.

Can bad RAM cause memory management blue screen? ›

The Memory Management Blue Screen Error

There are several well-known causes for memory management errors: Faulty RAM. Issues with new hardware, such as a graphics card. Faulty drivers.

What causes a crash dump on Windows 7? ›

When a Windows 7 crash occurs, solutions providers should check the crash dump, also called "minidump," files that Windows creates for debugging, located at %SystemRoot%MEMORY. DMP. This file usually points to the cause of any BSOD or black-screen issues, such as video adapter problems or application bugs.

How do I fix a crash dump in Windows 7? ›

Fix 6: Check the crash dump
  1. Click Start and select Control Panel.
  2. Click System and Security, and then select System.
  3. Click Advanced system settings. ...
  4. In the Write debugging information list, select Small memory dump (256 KB). ...
  5. Restart your computer.
Nov 1, 2021

Is it safe to delete memory DMP file? ›

Yes, it is definitely safe to delete Memory. dmp file. It is only used to identify the cause of system crashes so If the system crash was already fixed or the system is already stable then you don't have any use for this dmp file.

How do I clean system error dump files? ›

How to delete system error dump files with Command Prompt
  1. Open Start.
  2. Search for Command Prompt, right-click the top result, and select the Run as administrator option.
  3. Type the following command to delete the system error memory dump files and press Enter: del /f /s /q %systemroot%\memory. dmp.
May 17, 2022

Is it safe to delete system error memory dump files Windows 7? ›

Is it safe to delete system error memory dump files? Well, deleting the files will not affect the normal use of your computer. So it is safe to delete system error memory dump files. By deleting system error memory dump files, you can get some free space on your system disk.

Where are blue screen dumps stored? ›

Where Are the BSOD Log Files Located in Windows? You can find the BSOD log files in the Event Viewer, Control Panel, and Registry Editor in Windows.

Where are dump files after blue screen? ›

Go to the following locations to collect the memory dump files: Small Memory dump - C:\WINDOWS\Minidump directory. The Kernel and Complete Memory Dump - %SystemRoot%MEMORY. DMP.

Is blue screen error hard disk failure? ›

This BSOD error can cause the system to crash suddenly after a stop error. It becomes difficult even to note down the error code. The main reason is that it is a bug check value error code problem. It indicates a possible disk file-system corruption and most likely caused by failing sectors of your hard-disk.

What is the main cause of blue screen error? ›

The blue screen of death is usually caused by improperly installed, damaged, or aging hardware, or by buggy or incompatible software. Driver updates for your graphics card or other hardware components can also cause a blue screen of death if they fail to integrate properly with the rest of your system.

How do I know if my RAM is corrupted? ›

General symptoms of bad RAM include random blue screens of death (BSOD), system crashes or restarts, operating system freezes, and missing memory. In a worst-case scenario, your system might not even post and welcome you with multiple beeps.

What are the symptoms of memory RAM failure? ›

Symptoms of RAM failure

You might experience blue screens of death, freezes, reboots, or corrupted files. You might also notice that your computer is slower than usual, or that some applications or games don't run properly or at all.

How to fix blue screen on Windows 7 using command prompt? ›

Run Command Prompt utility as Administrator. In the command prompt window, type SFC/scannow and press Enter. Wait until the process is complete, and restart the PC to check whether the problem is fixed.

How do I open a DMP file in Windows 7? ›

Open the dump file
  1. Click Start, click Run, type cmd , and then click OK.
  2. Change to the Debugging Tools for Windows folder. To do this, type the following at the command prompt, and then press ENTER: Console Copy. ...
  3. To load the dump file into a debugger, type one of the following commands, and then press ENTER: Console Copy.
Mar 23, 2022

What is the blue death on Windows 7? ›

What Causes Blue Screen of Death? Blue screen Windows 7 errors happen when Windows experiences a critical failure and crashes. This can happen for a number of different reasons. It can be caused by hardware issues, software issues, driver issues or other apps crashing.

Where is memory DMP stored? ›

A list of all small memory dump files is kept in the %SystemRoot%\Minidump folder.

Where do DMP files go? ›

Windows blue screen errors create DMP files in C:\Windows\Minidump by default. The location varies if Windows is installed on a different drive. You can use WinDbg by Microsoft to open all types of . DMP files—not just those created by Windows memory or kernel errors.

What is inside DMP file? ›

dmp file extension contain data that has been "dumped" from the memory space of a computer program. These files are often created when an error occurs, or a program crashes. A DMP file can be used by technical professionals or advanced computer users to troubleshoot system errors and other application issues.

How do I know if my dump file is corrupted? ›

Option 2: Use Debug Diagnostic Tool
  1. Open "DebugDiag 2 Analysis" application.
  2. Select Default Analysis > CrashHangAnalysis.
  3. Click "Add Data Files" and browse to the . dmp file.
  4. Click "Start Analysis"Right click on the dump "Analyze Crash/Hang Issue"
Oct 18, 2018

How do I delete a win dump file in Windows 7? ›

Delete Dump Files via Extended Disk Cleanup Utility
  1. Run Command Prompt as an administrator.
  2. Type the following commands and press Enter. cmdexe /c Cleanmgr /sageset:65535. Cleanmgr /sagerun:65535.
  3. This will prompt the Disk Cleanup Settings window.
  4. Select the system error memory dump files and click OK.
Jan 9, 2022

What files should not be deleted for Disk Cleanup? ›

There is one file category you should not delete in Disk Cleanup. It is Windows ESD installation files. Usually, the Windows ESD installation files take up a few gigabytes of disk space on your computer. You may think that deleting these files will release a lot of free space for new data.

Which program in Windows 7's erases unnecessary files? ›

To delete temporary files using the Disk Cleanup utility:

On the General tab, click Disk Cleanup. Scroll down in the Files To Delete list, and then select Temporary Files.

What files should I delete in Disk Cleanup Windows 7? ›

What to Delete from Disk Cleanup According to the Actual Situation
  1. Windows Upgrade Log Files.
  2. Windows Update Cleanup.
  3. System Error Memory Dump Files.
  4. Temporary Windows Installation Files.
  5. Delivery Optimization Files.
  6. DirectX Shader Cache.
  7. Device Driver Packages.
  8. Recycle Bin.
Apr 28, 2023

How do I delete Windows 7 error reporting files? ›

Step 1: Go to your system's settings. Open Storage and launch Free Up Space Now. Step 2: Select “System created Windows Error Reporting files” and check its box while leaving the other unchecked. Step 3: Click on the “Remove Files” button to successfully delete all the Windows Error Reporting files from your system.

Does blue screen of death delete files? ›

No matter what caused the blue screen of death, you need to calm down. It will not delete your files. The only problem is inaccessible to the files on the computer.

How do I recover data from a dump file? ›

To restore the database dump using MySQL – the following steps will take you through the process accurately and precisely:
  1. Unzip your file.
  2. Put the backed-up SQL back into MySQL.
  3. Enter your mySQL password: (enter password)
Sep 15, 2022

Will changing the hard disk fix blue screen of death? ›

It's highly likely that the root cause of any given Blue Screen of Death is a failing piece of hardware. If a test fails, replace the RAM in your computer or replace the hard drive as soon as possible.

What is the most common fix for a Windows blue screen error? ›

These errors can be caused by both hardware and software issues. If you added new hardware to your PC before the Blue Screen error, shut down your PC, remove the hardware, and try restarting. If you're having trouble restarting, you can start your PC in safe mode.

Which two issues are likely to cause BSOD errors? ›

There are two causes for the BSOD: hardware and software. At the software level, it would most likely be software drivers for hardware devices. A bad device driver can easily cause a BSOD. It is far less likely that an app such as Microsoft Word would cause one, but not impossible.

How to diagnose blue screen errors? ›

Run a hardware diagnostic test

Turn on the computer and tap the F2 key several times until you see the One Time Boot Menu. Select Diagnostics and press Enter . Follow the on-screen instructions to complete the preboot diagnostic test. If the tests pass, the hardware devices in the computer are working correctly.

Can old drivers cause blue screen? ›

Device Driver Errors

Sometimes automatic updates with your Windows Operating System (OS) will create conflicts with outdated drivers. The solution? Make sure your drivers are updated, and remove old drivers that can cause the Blue Screen of Death.

How do I find out why my computer is blue screened? ›

Check for Hardware Problems: Blue screens can be caused by faulty hardware in your computer. Try testing your computer's memory for errors and checking its temperature to ensure that it isn't overheating. If that fails, you might need to test other hardware components—or hire a pro to do it for you.

How do I analyze a crash dump file? ›

You can analyze crash dump files by using WinDbg and other Windows debuggers. This content is for developers. If you're a Microsoft customer and your computer displays a blue screen error code, see Troubleshoot blue screen errors.

How do I read a DMP memory file? ›

MEMORY. DMP emergency memory dump analysis
  1. Run the installed WinDbg utility and select Open Crash Dump in the File menu.
  2. In the file opening window, go to the MEMORY.DMP file path and open it.
  3. After studying the headlines, click on the link: ! ...
  4. Waiting for some time for the utility to read the file and search for errors.

How do I turn off crash dump in Windows 7? ›

Right click on the Windows Error Reporting Service and choose “Properties". The startup type will be either in “Automatic” or “Manual” by default. To completely disable the service choose “Disabled” and press 'OK'.

What causes memory dump error? ›

Cause. This behavior occurs when more physical memory (RAM) is installed than the initial size that is set for the page file. If a STOP error occurs when the system is configured to generate a kernel or complete memory dump, no memory dump file will be generated.

How do I clear Windows memory dump? ›

Method 1. Delete Dump Files via Elevated Disk Cleanup
  1. Type disk cleanup in the Windows 10 Cortana search box.
  2. Right click on the best match Disk Cleanup and choose Run as administrator.
  3. Select the drive you want to clean up. ...
  4. Check all the boxes which you want to remove and press OK.
Jan 5, 2023

Can crash dumps be deleted? ›

You can delete memory dumps to free up space on your hard disk. This task can be accomplished by using the Data Cleanup Utility. However, if you want to delete it permanently from the system, then using a data erasure tool like Stellar BitRaser for File is your best available option.

Is it safe to delete debug dump files Windows 7? ›

Debug Dump Files: These are debugging files created after a crash to help pin down the cause of the crash. If you're not trying to troubleshoot a problem, you can delete them.

How to fix blue screen on Windows 7 using Command Prompt? ›

Run Command Prompt utility as Administrator. In the command prompt window, type SFC/scannow and press Enter. Wait until the process is complete, and restart the PC to check whether the problem is fixed.

Where are memory DMP files stored? ›

A list of all small memory dump files is kept in the %SystemRoot%\Minidump folder.

What is the DMP error file? ›

dmp" file includes the stop error message, a list of the drivers loaded at the time of the problem, kernel, processor, and process details, as well as other information depending on the type of dump file you have.

Where is the Windows crash dump file? ›

Locate the crash dump file in %LOCALAPPDATA%\CrashDumps. Note that if the crashing application runs under the System account go to: C:\Windows\System32\config\systemprofile\AppData\Local\CrashDumps.

How do you handle a blue dump error? ›

These errors can be caused by both hardware and software issues. If you added new hardware to your PC before the Blue Screen error, shut down your PC, remove the hardware, and try restarting. If you're having trouble restarting, you can start your PC in safe mode.

How do I fix memory management blue screen? ›

How to resolve the Memory Management BSOD?
  1. Reboot your Windows PC.
  2. Quick scan your PC using Windows Security.
  3. Update Windows 11/ 10 OS.
  4. Update Drivers.
  5. Update GPU Driver.
  6. Run Windows Memory Diagnostic tool.
  7. Check RAM issues using the free Memtest86+ tool.
  8. Use the chkdsk command to verify and repair system files.
Apr 1, 2023

How do I find out what caused my blue screen? ›

Use Driver Verifier to gather information

It's estimated that about three quarters of blue screens are caused by faulting drivers. Driver Verifier is a tool that runs in real time to examine the behavior of drivers. For example, Driver Verifier checks the use of memory resources, such as memory pools.

How to clear RAM in Windows 7? ›

What To Try
  1. Click Start. , type msconfig in the Search programs and files box, and then click msconfig in the Programs list.
  2. In the System Configuration window, click Advanced options on the Boot tab.
  3. Click to clear the Maximum memory check box, and then click OK.
  4. Restart the computer.

How to clear RAM cache Windows 7? ›

You can start the Windows search at any time via the start menu (Windows logo).
  1. To use the task manager to empty the working memory under Windows 7 and other versions select the “processes” tab: ...
  2. Empty memory via script: the necessary steps. ...
  3. Then save the file under the desired name.
Jan 3, 2023


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